MODERN SLAVERY STATEMENT

Modern slavery encompasses slavery, servitude, human trafficking and forced labour.

We have a zero-tolerance approach to human trafficking and modern slavery

Cera Care is committed to acting ethically and with integrity and transparency in all business dealings and to putting effective systems and controls in place to safeguard against any form of modern slavery taking place within the business or our supply chains.

We do not accept any form of discrimination, harassment or bullying and we require all of our managers to implement policies designed to increase equality of opportunity and inclusion for all employees including agency workers.

Who We Are

Cera Care provides domiciliary care services across the United Kingdom, operating from more than 150 sites and working with both Local Authorities and Private Pay customers to deliver a highquality standard of care.

This Modern Slavery Statement is issued on behalf of Cera Care Limited and the wider Cera Group. For transparency and consistency, the statement voluntarily includes certain overseas subsidiaries, even though they are not legally required to report under the UK Modern Slavery Act 2015. Their inclusion reflects our commitment to applying consistent ethical standards across all operations.

A full list of the companies covered by this statement is provided in Appendix A.

Our policies on slavery and human trafficking

This statement sets out the steps that Cera Care has taken and is continuing to take to ensure that modern slavery or human trafficking is not taking place within our business or supply chain.

We have several internal policies to ensure that we are conducting business ethically and transparently. These include:

• Whistleblowing Policy, aimed principally at our employees but also available to others working in our supply chains, members of the public or people not employed by us, which encourages staff to report any wrongdoing which extends to human rights violations like Modern Slavery. All reports will be fully investigated and appropriate remedial actions are taken and we will work closely with social care and health providers ensuring that our policies and procedures dovetail with local procedures and best practice.
• A robust recruitment policy, including conducting eligibility to work in the UK checks for all employees to safeguard.

Every year we make progress on our commitment to prevent modern slavery and human trafficking while continuing the following practices:

• Requirements for all new employees to provide original documentation (such as a passport) before they start working with us to verify their legal right to work in the UK.
• Review of strategies and policies to ensure they reflect anti-slavery and human trafficking best practice.
• A requirement for all staff to adhere to the Code of Conduct which includes requirements in relation to workplace behaviour and equality and diversity.

Cera Care implements its business strategy in an ethically, socially and environmentally responsible manner. We fully acknowledge our responsibility to respect human rights as set out in the International Bill of Human Rights. The IBHR informs all of our policies related to the rights and freedoms of every individual who works for us, either as a direct employee, agency worker or indirectly through our supply chain. We are also committed to implementing the United Nations Guiding Principles on Business and Human Rights throughout our operations. Respect for the dignity of the individual – and the importance of each individual’s human rights – form the basis of the behaviours we expect in every workplace nationally.

Our Supply Chain - mitigating risks

1. We aim to conduct due diligence on all suppliers before allowing them to become a preferred supplier. We will include an online search to ensure that particular organisations have never been convicted of offences relating to modern slavery and include our modern slavery policy as part of our contract with all suppliers. Suppliers will be required to confirm that no part of their business operations contradicts this policy. As part of our contract with suppliers, they will confirm to us that:
2. They have taken steps to eradicate modern slavery within their business.
3. They hold their suppliers to account over modern slavery.
4. For UK based suppliers, they pay their employees at least the national minimum wage/national living wage (as appropriate) and to ensure that within their supply chains, where UK based suppliers have overseas supply chains, that their employees' pay is consistent with their national minimum wage requirements, working conditions are safe and fair, there is no child labour and working hours are not excessive.
5. We may terminate the contract at any time should any instances of modern slavery come to light.

Risk Assessments

Our supply chains include procurement of staff, consumables, facilities maintenance, utilities and waste management. We conduct a risk assessment and ensure that further steps are taken to support the eradication of modern slavery, that staff understand how to recognise modern slavery and the appropriate safeguarding reporting processes are followed should there be concerns within our supply chains, with customers or suppliers.

Performance indicators

We know the effectiveness of the steps that we are taking to ensure that slavery is not taking place within our business or supply chain if:

• No reports are received from employees, the public, or law enforcement agencies or local safeguarding teams to indicate that modern slavery practices have been identified

Direct Communication

The Company encourages members of the public or people not employed by us to write, in confidence, to raise any concern, issue or suspicion of modern slavery in any part of our business.

Safeguards

We aim to encourage openness and will support anyone who raises genuine concerns in good faith under this policy, even if they turn out to be mistaken. We are committed to ensuring that no one suffers any detrimental treatment as a result of reporting in good faith their suspicion that modern slavery of whatever form is or may be taking place in any part of our business. Detrimental treatment includes dismissal, disciplinary action, threats or other unfavourable treatment connected with raising a concern. Cera Care will accept and take serious concerns communicated anonymously. However, retention of anonymity does render investigations and makes validation more difficult and can make the process less effective.
Individuals are therefore encouraged to put their names to allegations. Any claims or allegations made which are found to be malicious or vexatious will result in disciplinary action being taken against the individual.

Assessment of effectiveness in preventing Modern Slavery

We understand that modern slavery risk is not static, and will continue our approach to mitigating this risk. We assess the risk via our internal auditing processes.

Responsibility for this Statement

This statement is made according to Section 54(1) of the Modern Slavery Act 2015 and constitutes the Modern Slavery and Human Trafficking statement of Cera Care for the financial year ending 31 st December 2025.

The responsibility for the prevention of modern slavery rests with the Chief People Officer for ensuring that this policy and its implementation complies with our legal and ethical obligations. Managers at all levels are responsible for ensuring that those reporting to them understand and comply with this policy and are given adequate and regular training on it and the issue of modern slavery.

Chief People Officer of Cera Care Date: 12th February 2026

Appendix A – Cera Group Companies Covered by This Statement UK Entities

• Cera Care Limited
• Cera Care Operations Holdings Limited
• Gemcare South West Limited
• Cera Care Operations Limited
• Cera Care Operations (Scotland) Limited
• Premier Care Limited
• Homecare4U Limited
• Care Quality Services Limited
• Allied Health Support Limited
• Cera Homecare Limited
• Mediline Home Care Limited
• Cera Care Technology Limited
• Cera Care Central Limited
• Apex Prime Care Group Ltd
• Alpenbest Limited
• Care 1st Limited
• Cera Care Carers Limited
• Cera Care Services Limited
• Apex Prime Care West Ltd
• Apex Prime Care (IOW) Ltd
• Apex Prime Care North Limited
• Apex Prime Care East Ltd
• Cardiff Homecare Services Ltd
• Velvet Glove Care Limited
• Apex Prime Care Holdings Ltd
• Apex Prime Care Ltd
• Care at Home Services (South East) Limited
• Westminster Homecare Limited
• Beech Tree Total Care Limited
• Domus LiveIn Care Limited
• Domus Extra Care Limited
• First City Nursing Services Limited
• Hire Ami Limited
• A1 Quality Home Care Limited

Overseas Entities (Included Voluntarily for Transparency)

• Cera Care Germany GmbH
• BruDi Homecare GmbH & Co KG
• BruDi Homecare Management GmbH

These overseas entities do not fall within the statutory scope of the UK Modern Slavery Act 2015. Their inclusion is voluntary and reflects Cera’s commitment to maintaining consistent ethical standards across all jurisdictions in which we operate.