Nurse Led Complex Care

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Nurse Led Care Services

Cera is a leading provider of nurse led complex care services in the UK. Our mission is to provide compassionate, personalised, and professional care that allows our clients to remain in the comfort of their own homes while receiving the support they need.

Enabling people with complex care needs to live in their own home and live the kind of life they want requires some careful planning. We follow a holistic framework that is fully bespoke, with the client at the centre of the plans

Our Nurse-led team work in collaboration with case managers, social workers, and wider multidisciplinary teams to improve the quality of life for individuals with complex health needs. We offer a 24/7 service with short and long visits to suit need, we also provide live-in care and end of life care.

We provide care and support to adults and children with varying needs including those with chronic health conditions or disabilities, encompassing a wide range of physical, neurological, and cognitive challenges that individuals may face throughout their lives. This can include genetic disorders, neurological conditions like epilepsy or multiple sclerosis, as well as learning disabilities such as dyslexia or ADHD.

What do we offer?

Our complex care services are suitable for clients of all ages and needs, including those with chronic health conditions or disabilities, encompassing a wide range of physical, neurological, and cognitive challenges that individuals may face throughout their lives.

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24/7 Care

Our care teams work days and nights, 7 days a week. Whether you require short visits or block hours we are able to help.


Live-in Care

Our Live-in care service provides dedicated 1:1 support to an individual in their own home.

Our Live-in care team for individuals with complex needs are overseen by nurses with specialist training for clinical tasks.


End of Life Care

Our holistic approach aims to enhance the overall well-being of the individual and their loved ones during what can be a challenging time. We are able to provide this support in the person's own home whether they require support for a few days, months or a year.

Rehabilitation Care

We provide care for individuals who are undergoing recovery and rehabilitation after surgery or acquired medical conditions such as spinal injuries, brain injuries/strokes.
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Children and Young People

We are specialist providers in Complex Care for Children and young people, we know that identifying specific care needs, and finding the right care staff is paramount to not only ensuring the highest standards of care but also building trust to enable families to gain the respite and support they need.
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Autism and Learning Disabilities

We work with adults and children, ensuring they have support for their physical and social needs, offering support with daily living activities and community integration and providing reliable and sustained respite care for families.
Care for Neurological conditions

Neurological Conditions

We provide care for clients with neurological disorders that affect the nervous system. This includes those with genetic conditions or disorders as a result of injuries, infections or degenerative processes. Our experience includes providing care for those with Alzheimer's, Parkinson's disease, Epilepsy, and Multiple Sclerosis.
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Congenital Conditions

We provide care for children and adults with congenital conditions, this includes those with heart, brain and skeletal conditions such as down syndrome, spina bifida and cystic fibrosis. We ensure our clients receive the multidisciplinary; specialised care required to support development and quality of life.
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Mental Health Care

We offer care and support services for those with complex mental health and personality disorders such as bipolar, BPD and schizophrenia. Our emphasis is on long term and consistent support to help individuals achieve better functioning and improved quality of life.

Why Choose Cera?

At Cera, we can arrange care quickly and tailored to meet the unique needs of each individual. Quality of care is our primary focus and our technology helps us to support our clients to live longer, happier lives in their own homes.

Cera promises our clients

  • Quality Assurance: Cera is regulated and rated by the Care Quality Commission (CQC), ensuring the highest standards of care.
  • Highly Trained Carers: Our carers are carefully selected and extensively trained by nurses to deliver top-quality care with empathy and expertise,
  • Communication: We utilise innovative technology to enhance the care experience and keep families informed about their loved ones' well-being via our Family App and daily reports completed by the carer.
  • Personalised Care Plans: We create individualised care plans based on each client's specific needs and preferences and match carers based on both required skills and hobbies, interests and character.
  • 24/7 Support: Our dedicated office support team is available round-the-clock to address any concerns or emergencies promptly.
  • Advanced Technology: Our unique Digital Care Platform (DCP) enables rapid development of new care solutions. Carers can log visits, communicate with the branch, view tasks, and connect with families via the app. The branch can identify risks, manage health alerts, and ensure punctuality. Our Data and AI help predict risks, improving health outcomes for clients

Memberships & Accreditations


BABICM Corporate Associate

BABICM is the UK’s premier professional body for case managers working with individuals that have a brain injury and complex needs.

Case Management Society - Corporate Member

CMS is the professional body for Case Management within the UK and is recognised internationally.

UKABIF - Corporate Member

The UK Acquired Brain Injury Forum aim to promote better understanding of all aspects of acquired brain injury.

How to arrange care

To make a complex care enquiry please submit an online enquiry using the button below