Job Title - Transformation Manager
Reports to - Regional Operations Manager
Job Overview:
You will be responsible for supporting the branch in the day to day operation of the service. You will be responsible for leading and overseeing the delivery of a safe, effective service and that an efficient care service is maintained for all our Service Users.
Key Responsibilities:
Manage change across the organization, maximizing adoption and usage
Identify opportunities and risks, implementing necessary interventions for successful outcomes
Conduct detailed change impact assessments and assess business readiness for change
Support the development and delivery of processes, systems, and training to embed knowledge and adoption of new ways of working
Promote and support a culture of quality improvement within the business.
Experience in developing care plans and auditing
Proven experience supervising and supporting Care staff
The successful Candidate will be able to demonstrate:
Effective Communication
Lead with compassion, kindness, and champion the very best care of our Service Users.
Communicate professionally with visitors including family and friends
Strategic Vision
It is crucial to possess a wide-ranging perspective, consistently identifying and analyzing both external and internal trends that could impact the business
Stakeholder Engagement
You must possess active listening and empathy to understand stakeholder needs, concerns, and suggestions. Clear, concise, and regular communication with various stakeholders ensures everyone is aligned, leading to a smoother transformation.
Benefits:
About Cera
Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.
We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.
To read more about Cera click here: https://ceracare.co.uk/why-cera