Revenue Assurance Manager
About Cera
Cera is the UK's largest HealthTech company and one of Europe's fastest-growing businesses – harnessing preventative technology and AI to take care out of Britain's hospitals and into patients' homes. We deliver care, nursing, telehealth and repeat prescription services in people's homes via technology.
Cera's proprietary, AI-backed tools predict more than 80% of hospitalisations and 83% of falls in advance, mobilising its frontline workforce of almost 10,000 carers and nurses to deliver timely preventative care in the community.
Cera delivers 2 million home healthcare visits a month. At each visit, Cera uses its pioneering technology to collect data on how our population is ageing, building one of the world's largest tech-powered home healthcare datasets.
About the role
Cera operates in a complex environment, relying on an in house system (DCP) to inform billing through c2k invoice models (covering c20k rate variations) across c400 contracts. The Revenue Assurance/ Contracts Manager will be responsible for leading a team to successfully design a robust process to manage, review and reconcile contracts across the various systems.
Responsibilities
Lead a team of associates to reconcile contracts with inhouse systems.
Conduct detailed reviews and analyses of contracts to ensure compliance with financial and operational requirements.
Oversee the implementation of processes for rate uplift, contract variations, and ongoing financial monitoring.
Collaborate with Systems Finance, Billing, and Operational teams to resolve discrepancies and optimise workflows.
Perform analytics to monitor potential revenue leakage and ensure accurate financial reporting across Netsuite.
Ensure central storage and management of all contractual documentation.
Qualifications and Experience
Industry Experience: Previous experience in the healthcare sector, ideally within domiciliary or similar care services.
Contract Expertise: Strong ability to review, interpret, and digest contractual terms and ensure alignment with operational systems.
Finance Acumen: Solid understanding of basic financial principles, including cash and accrual accounting concepts.
Analytical Skills: Proficient in performing data analysis to identify trends, discrepancies, and opportunities for improvement.
Leadership: Proven experience in managing a team, providing guidance, and ensuring deliverables are met within deadlines.
Attention to Detail: Strong focus on accuracy and thoroughness in all aspects of work.
Preferred Skills
Familiarity with rostering systems, billing processes, or invoice modeling.
Knowledge of NetSuite or similar financial systems.
Excellent communication and stakeholder management skills.
Life at Cera
We're committed to creating an inclusive workforce. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you're from. Where you value yourself and feel proud of who you are. Where individuality is a source of confidence because difference makes the world a better place.
