Complex Care Assistant - Bank Staff

£12.00 - £14.00 per hour
Full or part time hours, permanent contracts
Basildon (CQS)

We're recruiting dedicated and compassionate Care Workers to join our Nurse-led care team to provide care to our clients in and around the Essex area in RM, CM, SS and CO postcode areas, on a bank staff basis

You'll step in when we need cover for annual leave, sickness or when we need to start providing care to a new client urgently. You'll be providing care and support to our clients whose individual needs may include:

  • Tracheostomy
  • Epilepsy
  • PEG Feed
  • Ventilation
  • Medication administration
  • Oxygen
  • Suctioning
  • Personal Care
  • Cough Assist
  • Behaviour Management
  • Autism

You will be supporting children, young people and adults with complex needs, this will involve all aspects of care (including personal care) and supporting them to take part in social activities inside and outside of the home. You will be a lifeline for the service user and their families, providing much-needed support and respite.

This is a bank staff position and weekly available hours will vary, there may be day or night shifts available to you.

We provide a comprehensive clinical training and induction programme, overseen by professional nurses, to ensure you have the skills and confidence to succeed in your role working as a Care Worker in the Specialist Team.

We are looking for people who have excellent people skills, are great communicators and can work effectively in a team as well as independently.

We believe that homecare is a way of improving people's lives and within your role as a Care Worker you will be responsible for helping them to continue living the life they prefer to lead within their own home environment. Previous caring experience is essential, we will consider people with informal caring experience (caring for a loved one whether this be a child, parent, spouse, sibling or other loved one).

As a valued employee, you'll have access to WeCare - our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers, as well as access to our employee assistance program, Healthcare Cashplan, Eyecare Plan and a well-being centre to support you with your mental and physical health.

What can Care Quality Services offer me?

  • Permanent contract and guaranteed hours available
  • Full clinical training and supervision is provided and overseen by our Clinical Nurse Specialist
  • Fully funded qualifications and career progression opportunities
  • Employee recognition awards
  • Uncapped £500 refer a friend scheme*


  • Driver's Licence and access to a vehicle
  • Caring experience (Paid, voluntary or for a loved one)
  • You will be subject to a DBS check and references
  • The Right to Work in the UK

We are an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Working in care has given me

everything I was missing.

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