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Do your friends Care?

make a referral and earn up to £500 every time!
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Care Friends is the home of our employee referral scheme! The scheme is powered by an easy to use App where Cera employees can find and share Cera jobs! By referring friends to join the team, you will receive points on your app, and points = CASH!

Earn up to £500 for each person you refer, what is even better is that you start earning points from the moment you click the share button.

Hand pick the people you work with by sharing a job with a caring person! Share roles for your branch and other Cera branches on social media, in Facebook groups, via WhatsApp or email - you don't have to know the people that apply using your share link - you'll still receive bonus points!

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Earn points to convert to cash!

The points system is simple: you earn rewards at every stage of the recruitment process, starting with a £1 reward just for sharing a job link or when a verified application is submitted.

As your referral progresses, you receive £18 for a successful interview and £50 once they complete their first lone shift. The biggest bonus comes when your referral stays in their post for six months, triggering a £430 payment and bringing your total reward for a single successful hire to £500.

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How to get started with Care Friends

  1. Register for your Care Friends account here - You’ll receive £5 worth of free points when you register and sign in for the first time!
  2. Download the Care Friends app to your personal mobile phone* from your app store and log in.
  3. Share jobs via Facebook, Whatsapp and SMS - Earn points to convert to cash!

*Why do I need to download this to my personal device and not my work device? Care Friends is a Social Sharing platform, which means for the highest earning potential:

  1. You will need to share jobs to your contacts via SMS/WhatsApp - your personal contacts should not be saved on your work device.
  2. You will need to share jobs via social media apps - these are not permitted on work devices.

You can get your friends and family nominated and you know you're introducing good carers.

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Why use Care Friends?

It’s more than just a recruitment tool or a refer a friend scheme, it’s a way we can reward your local knowledge and connections, whilst building a team you will love working with. Here is why you should get started:

  • Refer and earn. No limits to how many people you can refer. With the potential to earn up to £500 per successful hire, your can significantly boost your earnings.
  • Choose your team. We all know that work is much better when it's alongside people you trust. By referring family and friends, you can be part of building a supportive and caring team.
  • Easy sharing. You don't need to be a tech expert. Sharing jobs via Care Friends allows you to easily invite friends to apply for roles you know they would be great for via WhatsApp, Facebook or Email.
  • Points at every step. You don’t have to wait for someone to start the job to see the benefits. You can earn points just for sharing a role or when a candidate attends an interview.
  • Track your progress. The app features a live dashboard where you can watch your points grow and see exactly when they are ready to be cashed out into your bank account.

I've earned £3748 which has helped my family so much - We've booked a holiday with this! It also gives you a great feeling knowing you're helping to employ people into your branch. You both benefit which is fantastic.

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Rose knows that the best caregivers often come from the recommendations of our own amazing team! ⠀

When you refer a friend through the Care Friends app, you aren’t just earning extra cash, you’re helping us build a stronger care team for service users in your community

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Top tips!

Share roles for your branch and other Cera branches on social media, in Facebook groups, via WhatsApp, SMS text message or email - you don't have to know the people that apply using your share link - you'll still receive bonus points!

Cash out your Care Friends points whenever you like - as long as you have at least £25 worth of points! Your Care Friends points will be converted to cash and paid through payroll.

You don't have to know the people that apply using your share link - you'll still receive bonus points!

Scheme Rules

  1. Using the Care Friends App is the only way you can refer a friend at Cera, any referrals made outside of the scheme/app are not eligible for bonus. If you do not own a smartphone please speak to your branch manager on how you can still refer.
  2. Points are awarded as your referral moves through the process, all the way up to when they pass their probation.
  3. You can cash in points once a month and we advise you do this between 20th-25th of each month so that if you want to, you can cash in all available points before the 26th deadline.
  4. Your Branch manager will approve your points between 26th and the last working day of each month. These are then processed via payroll for the next available pay day.
  5. The redemption of outstanding points for leavers is honoured for good leavers who complete their full notice period. In any other circumstances, redemption of bonus points for leavers is at the discretion of the business Directors.
  6. Candidates must not have been previously referred or worked for Cera or any subsidiary in the previous 12 months
  7. You may redeem points as cash once you have a minimum of 25 points, you can redeem either all or some of your points in any request as long as you redeem at least 25 points.
  8. App users can share jobs as frequently as they wish but you will only receive up to 10 share points per calendar month.
  9. False referrals or repeated submissions of inaccurate data may be considered fraudulent and will result in disciplinary action.

When will I get paid my Care Friends bonus?

  • You can cash in your points ONCE a month which we recommend doing as close to the monthly claim deadline (26th of every month) as possible, so that you maximise the amount available to cash out.
  • The requests are then approved by your manager before the last working day of the month.
  • Approved payments are submitted to the payroll team on the first working day of the month for payment that month. Eg You cash in your points on January 25th, your manager approves these by 31st January and you will be paid these points at the latest by the end of February. The exact payment date will vary dependent on your payroll cycle.
  • All monies paid are subject to the usual tax and National Insurance deductions.
  • The first time you request to cash in, you must ensure your payroll number is entered correctly when prompted. If you do not enter the correct payroll number, there may be a delay in you receiving your payment.

What if I don’t get paid my points in line with the above schedule?

  • If your points have been approved and you have not received the payment by the end of the following month, please ask your branch manager to raise a payroll query.
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