Extra Care

20230707 Cera6378.jpg

Our Extra Care Schemes are a home for life, providing flexible, person-centred care aligned to your needs, in a vibrant community setting.

Why choose Cera Extra Care?

Our Extra Care Housing Schemes, also known as assisted living, offer independent living in a home-from-home environment, with access to professional care should you require it.

This type of care allows you to make new friends, learn new skills and take part in an exciting range of activities, within a residential complex. Extra Care Schemes are future-proof living, by combining the independence and comfort of home, with support and community on-the-doorstep and the peace of mind that care is there if needed, now or in the future.

Our Extra Care Scheme teams tailor their care and support for you, through a strengths-based approach, ensuring that your skills and abilities are maintained or regained.

The carers go above and beyond the call of duty in their warmness, professionalism and communication.

Family member, Grampian

What We Offer

We can offer you as much or as little support as you need, including:

  • All elements of personal care, carried out in line with privacy and dignity standards and your personal preferences.
  • Medication administration and ordering - taking away the stress of managing your meds, and backed up by technology, including eMARs (Electronic Medication Administration Records), for increased efficiency and ease.
  • Home care and maintenance - from cleaning and doing laundry to responding to issues (e.g. damp and mould) in tandem with the Scheme landlord.
  • Hydration and nutrition support, keeping you feeling well.
  • Daily Health Reviews recorded to track your progress and flag issues before they become serious, which enables early intervention for health risks.
  • Cera Family App - available to you and your family, and any linked professionals (with your consent), giving you peace of mind, with access to real-time information on visits, your visit schedule, visit notes, and health status as well as instant messaging.
  • Encouragement and support to be an active member of the Scheme and local community, based on your own interests.
  • Nurse-led care, supporting a range of more complex health needs, such as PEG feeds, Oxygen, and Stoma Bags.
  • End of life care, if needed, our Extra Care Schemes can be a true home for life.

Not all residents need our care, but our teams work with the Scheme community, building rapport with residents through welfare checks (if needed), and running activities and events.

I can't begin to express how truly grateful we are for the respect, love, support and care you have given to Mum. We have always been happy with her care, but in the last couple of weeks, I've really seen first hand the amazing job you and your team do. We will always be thankful she was able to spend her last days in comfort surrounded by love.

Daughter of a client

Supporting Complex, Ongoing Conditions

“Millie”, a resident in one of our Extra Care Schemes has a diagnosis of Multiple Sclerosis (MS) and therefore needs additional care for her more complex health needs.

Over time, Millie’s MS has progressed, necessitating her admission to a local hospital. During the planning for her hospital discharge, the medical team expressed concerns about her breathing and communication. They determined that she would need an Lung Volume Reduction device (LVR) to assist with her breathing and a Voice Aid to support her communication.

Using our joined up approach to care, our Registered Manager arranged a meeting with Millie’s medical team to discuss these pieces of equipment, how they work, and how our carers could best support Millie by using them effectively.

We arranged a whole care team training session (for continuity of care) with the hospital’s medical team, ensuring through this hands-on session that all staff members were knowledgeable and confident in using the LVR and Voice Aid.

Millie was able to return home, her care plans and integrated risk assessments updated (in collaboration with Millie and her medical team) to incorporate the use of her new equipment.

P1070711.jpg

‘Step Down’ Support

“Frank”, a 68-year-old gentleman, who lived near one of our Extra Care Schemes, was admitted to hospital following a fall at his home that resulted in a left quadriceps rupture and tendon damage to his left leg. Frank’s recovery was complicated by long Covid, which caused significant lung scarring, shortness of breath, and decreased mobility. He struggled with flexibility, making it difficult for him to manage his health conditions independently.

Frank was discharged from hospital into our Extra Care Scheme’s “Step Down” flat, initially receiving four care calls per day to support him with his splint, personal care, and meals. Frank needed a Zimmer frame to mobilise, and was limited to walking distances of 20 metres.

Over the 19 days he spent within the Scheme, Frank’s mobility and confidence improved, and so did his love for the Scheme! He appreciated the warm, community atmosphere, even inquiring about the possibility of permanently moving in, stating it "felt like home."

Frank was discharged from our care once his house had been adapted for his return, and he was able to better mobilise. However, he continues to visit the scheme, attending fish and chip Thursdays, and the choir, through which he has found lasting friends, combating his loneliness and enriching his life.