Support Worker - Mental Health

We're looking for Support Workers in the Southampton area. As a Mental Health Support Worker with Cera you will be playing a fundamental part in improving the lives of people with mental health conditions and a history of substance misuse. You will need to be comfortable supporting people who may at times present with challenging behaviour, training will be given but previous experience is desirable. The role may include elements of personal care.

Are you prepared to support people in crisis, and to de-escalate sensitive situations?

Can you help people to make a positive change to their life?

Can you communicate effectively and use active listening skills to understand people's needs?

Role highlights:

• hours are generally between 8am and 6pm, with some weekend working required
• A driving licence is essential for this role and you will need to transport the client to activities and appointments
• Opportunity to complete either NVQ Level 2 or 3 in Social Care (through work-based learning) and further progression opportunities

Our benefits include:

• Enhanced bank holiday rate
• Holiday pay and pension scheme
• Free DBS, company mobile phone and uniform provided
• Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.
• Exclusive discounts to help you get on the road including savings on driving lessons, fuel, car insurance, car maintenance, cycle hire and much more
• Enhanced maternity (12 weeks full pay), paternity and parental leave policies
• Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.
• Extra earnings through our referral scheme Care Friends - £500 per referral

More about the role:

• In this role you will need to be able to communicate and promote positive behaviour, identifying triggers in order to prevent escalations of stressful situations.
• You must also be prepared to handle emergencies and crisis situations, using de-escalatation techniques to diffuse situations.
• You will have an awareness of and sensitivity to diverse cultural backgrounds and co-occuring disorders and how they can influence mental health and substance misuse issues.
• You will be resilient and able to manage stress and the emotional demands of the role.
• You should have the ability to work collaboratively with other healthcare professionals, social services and community organisations to ensure the people you support get access to a full range of support services.

If you are kind and compassionate, patient and friendly then you will make the perfect support worker - no experience is required and full training is given, we are keen to speak to you.