Health and Well Being Assistant

Role: Health and Well Being Assistant

About the role:

We are looking for a passionate Health and Well Being Assistant to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, conduct client assessments, and support our carers to monitor the provision of care in terms of quality. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

Responsibilities:

• To ensure that the client receives the appropriate care package and that continuity of care is a priority
• To provide telephone support to clients and care staff and where necessary, to work as a
• To provide care
• To assist the Branch Manager in auditing the standard of service delivery to clients by:
• Conducting spot checks and supervisions
• Client satisfaction questionnaires
• Attending review meetings with client / family / local authority / health personnel as required
• Creating and updating client care plans in accordance with AHG policies and procedures
• Any other administrative procedures required by the Branch / Line Manager
• To assist Branch with Care Workers interviews & compliance
• All patient safety incidents to be escalated as per Company Risk Management Policy & Strategy
• To assist with Risk Management training to all existing Care Workers
• To complete the Risk Assessments and care plans of all domiciliary packages as well as the Non
• Case Managed & Level 1 Continuing Healthcare packages

Benefits:

• NVQ and in-house Training and development for your role and future Career with us
• We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme
• 25 days holiday entitlement + bank holidays on top
• Paid DBS/PVG
• We will fund your qualifications but there is a SSSC (Scotland) registration fee to be paid by the employee
• We will fund your qualifications but there is a SCW (Wales) registration fee to be paid by the employee
• Mileage Allowance
• Free uniform
• Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

To read more about Cera click here: https://ceracare.co.uk/why-cera