Field Care Supervisor

Position: Field Care Supervisor

Reporting to: Branch Manager

Location: Southampton

Contract: Permanent and full time

Salary: Up to £29,120 per annum

Join Our Growing Care Team

We're looking for a Field Care Supervisor who genuinely cares about delivering outstanding care and supporting care professionals to be their best.

This isn't just about spot checks and paperwork. It's about building relationships, coaching your team, ensuring quality, and helping people live safely and independently in their own homes.

About the role:

You'll spend the majority of your time out in the community supporting clients and care staff, carrying out reviews, supervisions, observations and quality visits, while helping us maintain the highest standards of care.

You'll be the link between our office team, care professionals, clients, and families—making sure everyone feels supported and cared for.

Key responsibilities:

• Conduct client assessments and care reviews.
• Carry out spot checks, competency observations, and quality assurance visits.
• Support the induction, training, and ongoing development of Care Assistants.
• Assist with care planning and risk assessments.
• Investigate and respond to concerns, incidents, and complaints appropriately.
• Maintain accurate care records and documentation.
• Ensure compliance with company policies and regulatory requirements.
• Build positive relationships with clients, families, and healthcare professionals.
• Participate in the on-call rota where required.

You'll be a great fit if you:

• Have experience in domiciliary care
• Enjoy mentoring and supporting others
• Are organised and confident working independently
• Understand what great person-centred care looks like
• Have a full UK driving licence and access to a vehicle
• Want to be part of a team that's making a genuine difference every day

Desirable:

• Experience conducting care assessments and reviews.
• Knowledge of electronic care management systems.

What we offer:

• Competitive salary.
• Mileage allowance.
• Ongoing training and professional development.
• Opportunities for career progression.
• Supportive and friendly management team.
• Pension scheme.
• Employee wellbeing support.
• Company mobile phone and all necessary equipment provided.
• Annual leave entitlement.
• Paid DBS/PVG.
• Free uniform.
• Service and recognition rewards.

Why join us?

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

To read more about Cera click here: https://ceracare.co.uk/why-cera