Complex Support Worker

We're recruiting experienced, compassionate Care Assistants to join our nurse-led Complex Care team at Cera, supporting our client in Birmingham (B27) area.

About the client

Our client is a dignified gentleman living who loves Sensory lights and toys, and going to college.

About the role

In this role, you will:

• Deliver respiratory care (suction, nebulisers)
• Support medications
• Monitor health and escalate concerns (seizures)
• Offer emotional support to the client and their family
• Work with nurses and wider care teams
• Follow clinical, safeguarding and infection control standards
• Keep clear, accurate care records

Shifts include 9am till 3pm, from Monday to Friday.

Previous UK care experience is required for this role.

Driving licence and access to your own vehicle is essential.

We provide a comprehensive clinical training and induction programme to equip you with the skills and confidence to succeed in your role working as a Complex Support Worker.

Career Development

We are committed to supporting your long-term growth in complex care.

You'll have access to:

• Structured training pathways (Care Certificate, NVQ progression).
• Ongoing clinical skill development.
• Opportunities to progress within specialist care teams.
• Clear routes into senior care and leadership roles.
• Internal promotion opportunities across the organisation.

Why Join Our Community?

• Stability & Balance: Hours are paid in block shift pay.

• Financial Rewards: Enhanced bank holiday rates, holiday pay, and pension scheme.

• Professional Kit: Free DBS, company mobile phone, and uniform provided.
• Referral Bonus: Earn £400 per referral through our Care Friends scheme.

• BHN Extras: Access to our premium benefits platform for thousands of discounts on high street shopping and travel.

• Blue Light Card: Eligibility for the national discount scheme for frontline workers.

• Travel Savings: Exclusive discounts on fuel, car insurance, and vehicle maintenance.

• Family First: Enhanced maternity (12 weeks full pay), paternity, and parental leave policies.

• Complete Wellbeing: Employee assistance programme, mental health first aiders, and eye care scheme.

• Menopause Accredited Employer: We provide a host of support services for those affected by Menopause and Peri-Menopause. Currently, the only accredited care provider in the UK.

Cera Technology

Our smart, digital technology supports you in your role, giving you more time to focus on what really matters - delivering high-quality, person-centred care.

This means:

• No time spent on paperwork.
• Clear digital care plans.
• Improved communication with clinical teams.
• More time with the people you support.

At Cera, people are at the heart of everything we do. We believe that staying in the comfort of your own home can make a real difference to someone's wellbeing, helping them live healthier, more independent and fulfilling lives.

Applicants must have the right to work in the UK.