Transformation Manager

Job Title - Transformation Manager

Reports to - Regional Operations Manager

Job Overview:

You will be responsible for supporting the branch in the day to day operation of the service. You will be responsible for leading and overseeing the delivery of a safe, effective service and that an efficient care service is maintained for all our Service Users.

Key Responsibilities:

• Manage change across the organization, maximizing adoption and usage

• Identify opportunities and risks, implementing necessary interventions for successful outcomes

• Conduct detailed change impact assessments and assess business readiness for change

• Support the development and delivery of processes, systems, and training to embed knowledge and adoption of new ways of working

• Promote and support a culture of quality improvement within the business.

• Experience in developing care plans and auditing

• Proven experience supervising and supporting Care staff

The successful Candidate will be able to demonstrate:

• Effective Communication

Lead with compassion, kindness, and champion the very best care of our Service Users.

Communicate professionally with visitors including family and friends

• Strategic Vision

It is crucial to possess a wide-ranging perspective, consistently identifying and analyzing both external and internal trends that could impact the business

• Stakeholder Engagement

You must possess active listening and empathy to understand stakeholder needs, concerns, and suggestions. Clear, concise, and regular communication with various stakeholders ensures everyone is aligned, leading to a smoother transformation.

Benefits:

• NVQ and in-house Training and development for your role and future Career with us
• We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme
• 25 days holiday entitlement + bank holidays on top
• Paid DBS/PVG
• We will fund your qualifications but there is a SSSC (Scotland) registration fee to be paid by the employee
• We will fund your qualifications but there is a SCW (Wales) registration fee to be paid by the employee
• Mileage Allowance
• Free uniform
• Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

To read more about Cera click here: https://ceracare.co.uk/why-cera