People Associate
Position: HR Assistant (People Associate)
Contract type: Full Time, Permanent
Location: Colchester (CO4 9QR)
Salary: £27,000 per annum DOE
You will be an integral part of the HR team within an ambitious company. You will be responsible for the HR administration as well as supporting and working closely with the wider business. The HR Assistant assists the Head of People to provide tactical and transactional human resource advice and support to the People Business Partners. This support and administrative work effectively allows PBPs to manage their relationships with their key stakeholders so they can help them to achieve change and positive business outcomes.
Responsibilities:
Deal with various people queries throughout the business in conjunction with the PEPs
Monitor and report on key metrics, such as turnover and retention rates
Use HR information systems to access, input and compile data and reports
Assist Managers and PBPs to identify development needs, in conjunction with L&D
Manage staff relationships, responding to any queries or problems that they have and managing their expectations
Research and recommend performance evaluation methods (e.g. employee appraisal systems)
Monitor, review and update all HR policies and ensuring these are in line with current legislation
Support the Head of People or PBPs with various capability investigations, including grievance and disciplinary
Drive the business performance in relation to the organisation's objectives
Assist in organising employer branding initiatives
Act as the point of contact for managers, employees and other HR team members
Maintain good communication and develop good working relationships with stakeholders and colleagues
Develop an accurate knowledge of Cera, including the structure of the company and the services provided
Know how and where to find Cera's policies and procedures and ensure these are followed continually throughout employment
Understand and comply with both company and legislative requirements regarding confidentiality and data protection; maintain a code of complete confidentiality regarding written or verbal information relating to Cera's clients
Complete all mandatory training and undertake regular updates to maintain awareness of best practices
Attend training, annual appraisals and meetings with your line manager and use these sessions to inform your personal development plan
Professionally represent Cera at all times, on the phone, in person and written communication
What we're looking for someone who
Wants to be part of a wider team that is committed to making a positive difference in the world
Is a fixer and problem-solver who can deal with repetitive tasks but also handle uncertainty
Is approachable, but understands the need for confidentiality
Can tailor their approach to team working with those inside and outside the people team
Can deal with working in a continually changing business, as Cera is growing both organically and by the acquisition of other care companies; this means the people team is growing and evolving
Has a flexible approach, a willingness and ability to take on a range of tasks
Is self-motivated and keen to learn, is willing to seek guidance when needed
Personable, charismatic, and enthusiastic
Has high expectations of themselves and others to work quickly and accurately, with a keen eye for detail
Shares our values and mission
Has great organisational skills
Can perform effectively in fast-paced environments
What we offer
25 days holiday + your birthday off on top of bank holidays
Mobile phone, laptop and full remote IT package setup
Company pension scheme
Training and development for your role and future career development
Competitive salary with long term employee schemes
Refer a Friend scheme
Service awards
Recognition awards
Cera is a digital-first healthcare-at-home company delivering care, nursing, telehealth and repeat prescription services in people's homes via technology. In under five years, Cera has expanded to 10,000+ staff across the UK and Germany, delivering 40,000+ healthcare visits a day, and has grown from zero to nearly $300M revenues. Every day, Cera delivers healthcare services equivalent to 40 hospitals or 1,000 care homes, and has grown 100-fold over the past two years making it one of the fastest growing businesses in Europe.
Cera currently holds more than 160+ partnerships with the NHS and local authorities, and the company's technology is used by 2,000+ businesses nationwide. It's technology predicts health deteriorations in patients 30-fold faster than traditional care companies, with its Professional Carers and Nurses responding to over 5,000 'high risk' alerts each day.
Since the outset of the COVID-19 pandemic, Cera has delivered 10 million healthcare visits in people's homes, created 10,000 jobs, and licensed it's recruitment technology to the UK Government Department of Health to recruit 50,000+ people into healthcare careers.
Life at Cera
We champion diversity, inclusion and well-being to create a workplace where you value yourself and feel proud of who you are. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you're from. Where individuality is a source of confidence, because difference makes the world a better place. People from cultural or gender diverse backgrounds, women and people with disabilities are encouraged to apply.
Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology.
You have the opportunity to join a purpose-driven company at the tipping point of transformation. You'll play a key part in the evolution of Cera and make a real impact, now and in the future.
