Complex Care Assistant

£13 per hour
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Full or part time hours, permanent contracts
Norwich

We're recruiting experienced and compassionate Care Assistants to join our Nurse-led Team to provide care to our clients with complex needs in and around the Norwich area.

You'll be providing care and support to our clients who are undergoing neuro rehabilitation, enabling them to leave hospital environments and be cared for in their own home whose individual needs may include:

  • Epilepsy
  • Stroke Recovery
  • Acquired Brain Injury
  • PEG Feed

You will be supporting people with complex needs, this will involve all aspects of care and supporting them to take part in activities inside and outside of the home. You will be a lifeline for the service user and their families, providing much-needed support and respite. These individuals will also be connected to additional support and rehabilitation services via Cera such as Physiotherapy and Occupational Therapy.

We have bank, full-time and part-time roles available, working days or nights on a block pay shift basis to support our services as we roll out across the Norfolk area. Shift patterns include 7am to 7pm and 7pm to 7am shifts, with work available 7 days per week. Therefore flexibility and some weekend working is required.

We provide a comprehensive clinical training and induction programme, overseen by professional nurses, to ensure you have the skills and confidence to succeed in your role working as a Care Worker in the Specialist Team.

We are looking for people who have excellent people skills, are great communicators and can work effectively in a team as well as independently.

Why Cera?

You are valued - Carers are the backbone of our vision to empower people to live longer, healthier, better lives at home. Our core values – Commit, Connect, and Create – guide everything we do and we have a monthly Cera Stars awards programme to celebrate our employees' amazing work.

We invest in your development - We support your growth through recognised qualifications and apprenticeships. There is also opportunity for progression - 45% of our salaried vacancies were filled through the promotion of existing care workers and branch staff in 2023 through our carer career pathway.

Your well-being is a priority for us - You'll enjoy access to WeCare, our employee benefits platform offering discounts and cashback from over 800 retailers. Additionally, we provide enhanced maternity, paternity and adoption pay, an employee assistance program, healthcare cash plan, eyecare plan, and mental health telephone support service.

We believe in making your job easier - We've brought care into the 21st century by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important aspect of care – caring for our clients.

Key Requirements:

  • Previous experience
  • Drivers Licence and access to a vehicle
  • You will be subject to a DBS/PVG check and references
  • The Right to Work in the UK

Additional benefits:

  • Opportunity for extra income our Care Friends referral scheme (up to £600 per referral)
  • Overtime available to boost your earnings
  • A comprehensive nurse-led training programme, followed by shadowing and peer support from a dedicated care mentor in your first 12 weeks.
  • Any required uniform is provided + mobile phone
  • Blue Light Card eligibility - helping you save on everyday purchases and special treats which can be used with our We Care platform to offer double discounts.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Working in care has given me

everything I was missing.

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