Your Care Team

We understand the importance of the human touch. That’s why you’ll have a team of professionals making sure you receive the highest quality home care.

Care Expert

First, a specialist will provide a consultation to determine your care needs.

Professional Carer

Then you can look through our list of experienced caregivers and select one you feel comfortable with.

Cera Service

Our support team is available day or night to assist with any possible problems.

Choose from profiles

Once we know your specific requirements, we send you a curated shortlist of Professional Carers for you to choose from. We strive to assign you the same carers each time, as we believe this results in better quality of care and trust.

You can trust our Professional Carers

The Selection Process

Every Professional Carer is chosen through a robust selection process, designed to make sure that they are the right fit for our expert home care services.

Background Checks

We perform thorough criminal record and background checks to ensure all the information a Professional Carer has provided is correct.

Specialisms

Every elderly person requires an individual style of care specific to their needs. Our carers specialise in numerous conditions ranging from physical disability to dementia and Alzheimer's.

Experience

We want our elderly people to receive the best possible care and request that all our Professional Carers have at least five years' of experience in their role.

Interests

We help elderly people and their families select a Professional Carer with plenty of shared interests to support meaningful companionship.

Continuous Training

Professional Carers are the most vital part of home care. We provide our carers with comprehensive training to ensure that their services are always high in quality.

We hold ourselves to a high standard

  • 99.4% user satisfaction rating
  • 94% of carers enjoy working with us
  • Carer retention 30 times the national average
  • We only select the top 5% of carers
  • I started working for Cera over a year ago, and I thoroughly enjoy it. Cera is flexible with the work they offer you, and they have great communication with their care workers. I would recommend working with Cera to anyone

    Marie O'Gara, Cera Professional Carer
  • Working with Cera is really fun and enjoyable. They offer 24/7 support, no matter what the situation is. They also use the latest technology which makes my job easy

    Mousumi Kundu, Cera Professional Carer
  • Very happy with the quality and flexibility of the service provided. The initial assessment was thorough and comprehensive, which allowed us to go through all important issues beforehand and make sure everyone was well prepared

    Oliver, Cera Client
  • Cera provided excellent care for a loved one. They are always very accommodating and the carers are highly qualified and compassionate. Would definitely recommend to others!

    Anne Wells, Cera Client

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