Job Title: Field Care Supervisor
As a Field Care Supervisor you will be supporting customers to enjoy the best quality of life that they can in the comfort of their own homes. Compassion, good communication and organisational skills together with a calm and caring manner are vital for this important role in our company.
You will be required to develop and supervise a team of care workers to provide high-quality care that is safe, effective and responsive to each customer's needs and preferences. Support each customer to live their life the way that they choose as far as they are able. Respect customers' choices and promote their dignity and privacy at all times.
Knowledge and understanding
Good understanding of the needs of people who require care and support at home
Knowledge of effective care and support planning that is centred on the individual needs and wishes of each customer
Ideally possess QCF/NVQ L3 or equivalent
Good understanding of health and safety matters in relation to home care services and of the risk assessment process
Experience and skills
Experience of communicating clearly and building positive working relationships with people who use social care services and social and healthcare professionals
Ability to support customers with all aspects of their daily living in a manner that respects their dignity is non-judgmental and promotes their independence, choices and privacy
Skills in care and risk assessments and writing care and support plans
Ability to plan and organise workloads effectively so that customers receive the services that they expect
Ability to use own initiative and work alone or as part of a team especially in an emergency
Good administrative skills and computer literacy
Ability to lead and manage a team of care workers and provide appropriate support, guidance and training
Ability to maintain clear written records and follow statutory reporting procedures
This role involves on call duties and therefore you must be a driver with access to a vehicle.