Clinical Governance Lead


Position: Clinical Governance Lead

Contract type: Full time, Permanent. Remote role, travel around the UK required with appropriate notice given when travel is required.

About Cera

Cera is a digital-first healthcare-at-home company delivering care, nursing, telehealth and repeat prescription services in people's homes via technology. In under five years, Cera has expanded to 10,000+ staff across the UK and Germany, delivering 40,000+ healthcare visits a day, and has grown from zero to nearly $300M revenues. Every day, Cera delivers healthcare services equivalent to 40 hospitals or 1,000 care homes, and has grown 100-fold over the past two years making it one of the fastest growing businesses in Europe.

Cera currently holds more than 160+ partnerships with the NHS and local authorities, and the company's technology is used by 2,000+ businesses nationwide. It's technology predicts health deteriorations in patients 30-fold faster than traditional care companies, with its Professional Carers and Nurses responding to over 5,000 'high risk' alerts each day.

Since the outset of the COVID-19 pandemic, Cera has delivered 10 million healthcare visits in people's homes, created 10,000 jobs, and licensed it's recruitment technology to the UK Government Department of Health to recruit 50,000+ people into healthcare careers.

The role:

As a Clinical Governance Lead you will report into our Director of Quality & Governance, overseeing the Clinical Team to ensure we are providing the highest quality service throughout our Nursing provision. This is a newly appointed role, supporting the growth within Cera.

- To effectively oversee and where appropriate, coordinate, the activities of the clinical and care staff to ensure delivery of safe, effective, and compassionate care to adult service users within Cera Care.
- To promote high standards of client centred care and the professional development of staff who provide care and support to adults. Support all activities necessary to ensure that Cera Care meets its responsibilities to safeguard/protect adults with care and support needs.
- The Clinical Governance Lead nurse will have in-depth knowledge of health welfare, vulnerability, and abuse and of the systems and processes that needs to be in place for the safeguarding and promotion of the welfare of people at risk of harm.
- The national lead will have the ability to promote good professional care and safeguarding practice.
- To develop clinical practice and professional competence both individually and within the network of regional nurses.
- To work and liaise with client's, their families and representatives and members of their multidisciplinary teams.
- This role is critical to developing and contributing to quality of care in services for our clients and early intervention strategies, ensuring that cases of suspected or actual abuse or safeguarding concerns are referred to the appropriate people.
- Accountable for clinical governance across Cera and subsidiaries. Ensure clinical governance across the organisation is in line with best practice across the sector and meeting regulatory requirements across England, Scotland and Wales.
- Provide effective oversight of clinical nurses across the organisation where working practices are reviewed. Ensure clinical governance frameworks and processes are well defined, communicated and adhered to across the organisation.
- Make the appropriate representations to the relevant commissioning and governance groups with, or on behalf of, the Director of Quality & Governance.
- When requested, to provide statements of compliance to fulfil governance reporting requirements. Ensure that your organisation is aware of all guidance that may have an impact and are involved as and when appropriate.

Life at Cera

We champion diversity, inclusion and well-being to create a workplace where you value yourself and feel proud of who you are. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you're from. Where individuality is a source of confidence, because difference makes the world a better place. People from cultural or gender diverse backgrounds, women and people with disabilities are encouraged to apply.

Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology.

You have the opportunity to join a purpose-driven company at the tipping point of transformation. You'll play a key part in the evolution of Cera and make a real impact, now and in the future.

The COVID-19 pandemic has seen everybody at Cera shift to remote working. We are currently introducing a hybrid working model for specific roles. This is something we will continually review in conjunction with the changing restrictions in each of our locations. Ultimately we trust our colleagues to get the work done wherever suits them best, let us know your preferred way of working.

Working in care has given me

everything I was missing.