Role: Clinical Nurse Specialist - RMN
Contract Type: Permanent, Full Time, 37.5hrs
Salary: £45,000 per annum (Includes £3,000 car allowance)
About Cera
Cera is the UK's largest HealthTech company and one of Europe's fastest-growing businesses – harnessing preventative technology and AI to take care out of Britain's hospitals and into patients' homes. Our 10,000 carers and nurses deliver around 2.5 million patient home visits a month – a volume greater than all A&E attendances across England.
Cera is now Europe's largest HealthTech company and one of its fastest-growing businesses, with circa $500 million in annualised revenues, and 150-fold growth in impact over the past five years. Cera has also gathered the largest home healthcare dataset in Europe, powering the development of cutting-edge AI products that have reduced hospitalisations by up to 70%, saving the UK Government and NHS more than £1 billion to date.
The UK's Number 1 ranked HealthTech company, Cera's pioneering approach has been recognised by numerous industry awards including a Newsweek AI Impact Award, the UK Tech Awards' Tech for Good Prize, Health Tech Digital's Best Use of Artificial Intelligence, the Deloitte Fast 50 and EY's prestigious UK Entrepreneur of the Year Award 2024. Cera was recently recognised by TIME Magazine as one of the World's Top HealthTech Companies, and has been recognised as the Number 1 Healthcare AI Company for 2025.
About the role
Reporting to the Clinical Services Manager, the Clinical Nurse Specialist (RMN) has 24-hour clinical accountability for complex mental health and psychological care service users on their caseload in the community. You will be instrumental in ensuring the safe deployment of appropriate staff to deliver a professional, safe, and person-centred service, adhering to Cera Care's Policy on Patient Safety and Risk Management, with a particular focus on psychological safety.
You will ensure complex mental health Service Users receive evidence-based, recovery-focused care and clinical input where required. This role involves developing and training carers and nurses in mental health principles, complex needs management, and crisis intervention. You will assess the service users' mental health needs, risks (including drug and alcohol misuse, self-harm and suicide), and devise individual, holistic, detailed mental health care and crisis plans that are regularly evaluated.
The CNS (RMN) will contribute to a national on-call rota for advice and colleague cover. Developing strong, collaborative relationships across the multi-disciplinary teams (MDTs), including GPs, psychiatrists, social workers, and local mental health services, is key. You will also work alongside the Head of Nurse Led Services in ongoing business development, specifically relating to complex mental health care pathways
Responsibilities
General Standards
To act in a professional manner and strictly adhere to the NMC Code of Conduct.
To adhere to Cera Care policies and procedures, with a focus on Mental Health Act (1983/2007) principles and safeguarding vulnerable adults in the context of mental illness.
Contribute to external regulatory and compliance inspections.
To adhere to company data protection policy and procedures and GDPR guidelines, paying special attention to the confidentiality of sensitive mental health information.
To report any area of clinical concern, particularly related to deterioration of mental state, crisis, or risk, to the Clinical Services Manager and the Head of Nurse Led Services and escalate as per company policy.
To report any areas of operational concerns to the Head of Nurse Led Services and Head of Complex Care as per company policy.
Professional Accountability
To maintain own personal and professional development in accordance with the NMC Code of Conduct and specific mental health nursing competencies.
To support with implementing the Nursing and Care Strategy company-wide, ensuring the integration of mental health best practices and trauma-informed care.
To support the Clinical Services Manager and the Head of Nurse Led Services in specific national/regional mental health-focused projects.
To keep updated and ensure CPD and revalidation is agreed in the annual appraisal., focusing on areas like psychological therapies, psychopharmacology, or specific complex mental illnesses (e.g., psychosis, complex trauma).
Post holder must be aware of their own individual responsibilities and boundaries as regards to Service user quality, psychological safety, and care experience.
Work within the boundaries of their registration.
Operational Management
Be visible and knowledgeable about the Service Users in the caseload by conducting regular risk assessments, psychological reviews, and proactive home visits.
Supporting individuals, their families and carers when faced with unwelcome news and life-changing diagnosis
Discussing and sharing information with key stakeholders on a client's condition, behaviour, activity and responses
Ensuring the privacy, dignity and safety of individuals is maintained at all times
Recognising issues relating to safeguarding vulnerable children and adults and knowing when to escalate.
Regular face-to-face home visits with Service Users on the caseload to supervise and ensure evidence-based, person-centred mental health care is being delivered by carers.
To be an integral part of the clinical team, attending and contributing to team meetings at pre arranged locations, which are likely to involve travel and an overnight stay.
To support growth by working alongside the Clinical Services Manager and the Head of Nurse Led Services in developing complex mental health care packages.
Take an active role in the recruitment and retention of care staff with appropriate mental health awareness and skills for complex mental health clients.
To respond to clinical complaints in conjunction with the service manager, relating to quality of psychological care or crisis management, as per company policy and risk management.
Report to the Head of Nurse Led Services and Head of Complex Care any branch issues that may arise on a weekly basis.
Submission of regular clinical mental health reports and updates through to the ICB or LA regarding their packages as per contractual agreements.
Updating the Head of Nurse Led Services of weekly patient trackers, including mental state and risk level changes.
Attend annual appraisal with Clinical Services Manager.
To participate and have a regular 1:1 with Clinical Services Manager.
To participate in professional development meetings.
Team Working, Planning and Organising