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Cera statement on COVID-19


At Cera, we are committed to protecting the health and well-being of our service users, professional care teams and office colleagues during the spread of COVID-19 across the UK. As the situation evolves, we are continually reviewing our procedures and are working closely with government and local health authorities to ensure our care services are delivered safely.  

Our Branch Managers have reviewed and tested their business continuity plans and we continue to review our staffing levels and service provision on a daily basis. In addition, all service users have been risk rated based on their vulnerability. We know who our most vulnerable users are and will prioritise their care when appropriate.


For the most up-to-date information and official guidance on COVID-19, please visit the links below:


How we can help prevent the spread of COVID-19


  • Using personal protective equipment in line with guidelines
  • Washing hands frequently with soap and water
  • Covering mouth and nose with a tissue while sneezing or coughing
  • Disposing of used tissues promptly and carefully (bag and bin them)
  • Washing hard surfaces (e.g. worktops, doorknobs) with appropriate strength domestic cleaner regularly
  • Avoiding unnecessary travel
  • Complying with social distancing guidelines issued by the government
  • Instructing colleagues to self-isolate and follow NHS guidance if they (or a member of their household) show any symptoms 


During this time, we are committed to doing everything possible to support our service users and colleagues. It is our duty to provide the best care when people need it the most and we promise to do so. If you need any further information please do not hesitate to contact a member of your branch team.

Best wishes,

Nick Barker
Director of Care


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