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Care That’s Always There

At Cera we understand that families need 24 hour reassurance that their loved ones will be taken care of. CeraFlex is a CQC regulated service, that aims to provide highly-trained, DBS-checked carers to your door within 30 minutes of booking. Furthermore, we understand that continuity of care is important, which is why we strive to deliver the same carer across each visit.

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How CeraFlex Compares

  • 2-4 one hour visits per day, every day of the week
  • 24/7 access to a care worker, who will arrive within 30 minutes
  • On demand visits last up to 30 minutes, and cost £15 per visit

£400 /week

24 Hour Care

  • Need to Book Care in advance
  • Lack of emergency access to care
  • Customer is required to provide a room for the care worker

Between £895-£2000 /week

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Meet our CeraFlex Team

Frequently Asked Questions

What is CeraFlex/How does it work?

CeraFlex is a new model of care we are piloting, that combines regular visits (daily, 3 times per day) for £400, with a 24/7 on demand service for additional visits. Each on-demand visit lasts 30 minutes and costs £15

Where are you servicing?

We are starting in and around Muswell Hill, North London, and will expand to other areas over time.

How does it save money?

By balancing regular daily care with the peace of mind of a carer who can come within 30 minutes when something unexpected happens, Cera can provide care 24/7 but more affordably than a live-in carer

Can I sign up?

Please enter your details, including your postcode below, and someone will be in touch shortly

Will it always be the same carer?

We strive to deliver a continuous care experience, which is why we always try to ensure that the same carer delivers each visit. However, due to the on-demand nature of CeraFlex, this is not always possible.

How do I request the on demand care? Can my loved one (service user) request the care easily?

When you sign up for the service, you will be given a dedicated phone number for requesting visits

Is there a limit to the on demand care?

No, but be aware that excessive use of the on demand service can be more expensive than our other care options

Does the on demand care have to be only 30 mins?

Based on our review of this service, the majority of on-demand requests can be managed within 30 minutes

How do you ensure consistency in care quality?

Quality of care is our highest priority, which is why we ensure that each visit is fully documented to allow for a smooth handover between carers. We also undertake enhanced DBS background checks, and put our professional carers through rigorous and continuous training.

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Enter your name, email, phone and postcode below and we’ll let you know when it’s available in your area.